How do I communicate with guests?
Before a guest has successfully booked, you can chat and discuss your listing and plans via the messenger in the Overnight app. To access your message center, tap the envelope icon in the top right corner of the screen.
Once a guest has booked with you, you’ll receive their phone number. Feel free to call or continue chatting in the app to organize check in / check out / and scheduling.
As a rule of thumb, we suggest maintaining most communication through the Overnight app. This is the best way to ensure your privacy.